Shipping Policy
How can I track my order status?
Once your order is placed successfully, you can sign in to your account and check the "order status" page to see the current status of your order. When your order is shipped, a tracking number will be sent to you automatically. You can use this number to track your package via the delivery company's website. If you have any concerns or need further assistance, please don't hesitate to reach out to our customer service team.
Shipping Options
Choose the delivery speed that works best for you and enjoy seamless service.
Does ScreenHub handle international orders?
Yes, we ship worldwide!
Please note that it is your responsibility to check and understand the import taxes and customs regulations in your country.
Delivery Policy
We mainly use Yanwen Express for shipping. For deliveries outside the local area, Yanwen Express typically requires 7-16 days for transit. While we cannot guarantee exact delivery times, you can track your package on the Yanwen Express website using the tracking number provided: https://www.yw56.com.cn/en/.
All orders are shipped on a "D.D.U" (Delivered Duties Unpaid) basis, meaning screenhub.co.nz is not responsible for any additional charges such as taxes, duties, or tariffs that may be applied to international orders. For more information on these potential charges, please contact your local customs office. All prices on our site are listed in US dollars.
Is the shipping fee included in the price?
If an item is labeled with "Free Shipping," there is no shipping fee required, and this offer is available for every country.
For items without "Free Shipping," the shipping fee is not included in the item price. You will need to use our online system to get a shipping quote for your order.
